Privacy Policy

Tesla Online Solution ("Tesla Online Solution", "we", "us" or "our") operates the website https://teslaonlinesolution.com and provides digital marketing, website development, Google Business Profile management and business automation software. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using our website or services, you agree to the practices described here.

1. Information we collect

We collect the following categories of information:

• Information you provide. Your name, business name, email address, phone number and any message content you send through our contact form, email or phone.
• Business information. Details about the business you ask us to manage, such as address, hours, services, photos and listing content.
• Usage information. Basic technical data such as browser type, device and pages visited, collected to keep the website secure and improve it.

2. Google user data and the Google Business Profile API

When you authorise us to manage your Google Business Profile, our application accesses certain data through the Google Business Profile API on your behalf. This may include your business listing details, locations, posts, reviews and related information associated with the Google account you connect.

• We access this data only with your explicit authorisation, granted through Google's secure OAuth consent process.
• We use this data solely to provide the services you request — for example, updating listing information, publishing posts, and reading or responding to reviews.
• We access only the minimum data necessary to perform these functions.
• We do not sell, rent or transfer Google user data to third parties, and we do not use it for advertising.
• We do not use Google user data to train generalised artificial intelligence or machine learning models.

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

3. How we use your information

• To provide, maintain and improve our services.
• To manage your Google Business Profile as authorised by you.
• To respond to your enquiries and provide customer support.
• To communicate updates related to the services you use.
• To meet legal, security and fraud-prevention obligations.

4. How we store and protect data

We store data on secure, access-controlled infrastructure. Access tokens obtained through Google OAuth are stored securely and used only to perform the tasks you authorise. We apply appropriate technical and organisational safeguards, including encryption in transit, restricted access, and regular review of our security practices. No method of transmission or storage is completely secure, but we work to protect your information to a commercially reasonable standard.

5. Sharing of information

We do not sell your personal information or Google user data. We may share information only in these limited cases:

• Service providers who help us operate our services (such as hosting), under confidentiality obligations and only to the extent needed.
• Legal requirements, where disclosure is required by applicable law or valid legal process.
• With your consent, when you direct us to share information.

6. Data retention

We retain your information only for as long as necessary to provide our services or as required by law. When you end our services or revoke access, we delete or de-identify the associated Google user data and access tokens within a reasonable period, unless retention is legally required.

7. Your rights and choices

• You can revoke our access to your Google account at any time through your Google Account permissions page.
• You can request access to, correction of, or deletion of the personal information we hold about you.
• You can contact us to ask questions about how your data is handled.

To exercise any of these rights, email us at info@teslaonlinesolution.com.

8. Children's privacy

Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

9. Third-party links

Our website and services may link to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

11. Contact us

If you have any questions about this Privacy Policy or our data practices, contact us at:

Tesla Online Solution
Office No. 601, Fortune Emporio, Western Express Highway, opposite Thakur Mall, Mira Road East, Mira Bhayandar, Maharashtra 401107, India
Email: info@teslaonlinesolution.com
Phone: +91 79776 22589