Last updated: July 12, 2026
This Privacy Policy explains how Tesla Online Solution ("Tesla Online Solution", "we", "us", or "our") collects, uses, stores, shares, and protects information in connection with our digital marketing services, our website, and our proprietary software-as-a-service platform, Tesla CRM (also marketed as "GrowthSuite") (collectively, the "Services"). It also explains, in detail, how we handle data obtained through Google APIs, including the Google Business Profile (GBP) API.
By accessing our website, creating an account, connecting a Google account, or otherwise using the Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use the Services.
1. Who We Are
Tesla Online Solution is a digital marketing and software development agency. We provide search engine optimization, Google Ads and Meta Ads management, WhatsApp and SMS marketing, lead generation, and custom software including our multi-tenant CRM platform. Our registered office is:
- Tesla Online Solution
- Office No. 601, Fortune Emporio, Opposite Thakur Mall, Western Express Hwy, Mira Road East, Mira Bhayandar, Thane, Maharashtra 401107, India
- Phone: +91 7208061137
- Email: support@teslaonlinesolution.com
For the purposes of applicable data protection law, Tesla Online Solution acts as a data controller for information we collect about our own website visitors, prospects, and account holders, and as a data processor / service provider when we handle Google user data and client data on behalf of the authorized business owner who instructs us.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide Directly
- Identity and contact details such as your name, business name, email address, phone number, and postal address.
- Account credentials and profile information you create within Tesla CRM / GrowthSuite.
- Billing and transaction information, such as plan selection, invoices, and payment references (card and bank details are processed by our payment providers, not stored by us).
- Content and communications you send to us, including support requests, campaign briefs, and messages.
2.2 Information Collected Automatically
- Device and usage data such as IP address, browser type, operating system, pages viewed, referring URLs, and timestamps.
- Cookies and similar technologies (see the "Cookies" section below).
- Log and diagnostic data used to secure, maintain, and improve the Services.
2.3 Google User Data (Google Business Profile API)
When an authorized user connects a Google account to Tesla CRM / GrowthSuite and grants permission through Google's OAuth consent screen, we access a limited set of Google user data solely to operate the features you request. Depending on the scopes you approve, this may include:
- Basic Google account identifiers (such as the account or location ID and the email address associated with the connected profile) used to authenticate the connection.
- Business Profile information for the locations you manage, including business name, address, phone number, categories, hours, service areas, website URLs, attributes, and descriptions.
- Customer reviews and ratings associated with your Business Profile locations, and your responses to those reviews.
- Local posts, updates, offers, events, and media (such as images) published to your Business Profile.
- Business Profile performance metrics and insights (such as views, searches, calls, and direction requests) where made available by Google.
- OAuth access and refresh tokens, which are stored securely and used only to maintain the authorized connection on your behalf.
3. Why We Collect Google User Data and How We Use It
We access, use, store, and share Google user data strictly to provide the business-profile management features you authorize, and for no other purpose. Specifically, we use Google user data to:
- Read, create, update, and synchronize Business Profile information across single or multiple locations on behalf of the authorized business owner.
- Retrieve, display, and respond to customer reviews, including automated or assisted review-response workflows that you configure and approve.
- Create, schedule, and publish local posts, offers, events, and media to your Business Profile.
- Retrieve and display Business Profile insights and performance metrics within reports and dashboards.
- Automate multi-location marketing workflows that you have set up and enabled within Tesla CRM / GrowthSuite.
- Maintain the security, integrity, and correct functioning of the connection between your Google account and our platform.
All access to and use of Google user data is performed only on behalf of, and under the instructions of, the authorized business owner or an administrator they have designated.
4. Limited Use of Google User Data
Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements. In particular, and to the extent required by that policy:
- We use Google user data only to provide or improve the user-facing features described in this Privacy Policy that are prominent in the requesting interface.
- We do not use Google user data to serve advertisements, and we do not sell Google user data.
- We do not transfer Google user data to third parties except (a) as necessary to provide or improve the Services, (b) to comply with applicable law, or (c) as part of a merger, acquisition, or sale of assets with notice to affected users.
- We do not allow humans to read Google user data unless (a) we have your affirmative consent for specific messages or items, (b) it is necessary for security purposes such as investigating abuse, (c) it is necessary to comply with applicable law, or (d) the data has been aggregated and anonymized and is used for internal operations.
- Our use of Google user data is limited to the practices explicitly disclosed in this Privacy Policy. We will not use it for any purpose not described here without obtaining your prior consent.
5. How We Store and Protect Google User Data and Other Information
- Google user data, including OAuth tokens, is stored in access-controlled systems and protected using encryption in transit (TLS) and at rest where applicable.
- We apply role-based access controls, and only authorized personnel with a legitimate operational need may access connected accounts.
- We retain Google user data only for as long as your connection remains active or as needed to provide the Services. When you disconnect your Google account or close your account, we delete or revoke the associated tokens and remove cached Google user data within a commercially reasonable period, unless we are legally required to retain it.
- You may revoke our access to your Google account at any time through your Google Account security settings (Third-party apps with account access) or by contacting us at support@teslaonlinesolution.com.
6. Sharing and Disclosure
We do not sell your personal information or Google user data. We may share information only in the following circumstances:
- Service providers / sub-processors: trusted vendors who help us operate the Services (for example, cloud hosting, communications, analytics, and payment processing), bound by contractual confidentiality and data-protection obligations.
- On your instruction: where you direct us to publish, respond, or share information as part of a workflow you have configured.
- Legal and safety: where required to comply with applicable law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Tesla Online Solution, our users, or the public.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to the protections described in this Policy.
7. Third-Party Services
The Services integrate with third-party platforms, including Google (Business Profile, Ads, and Analytics), Meta, WhatsApp Business, SMS gateways, and payment processors. Your use of those platforms is governed by their own terms and privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.
8. Cookies and Similar Technologies
Our website and platform use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, and improve the Services. Categories include:
- Strictly necessary cookies required for core functionality and security.
- Functional cookies that remember your settings.
- Analytics cookies that help us understand how the Services are used.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.
9. Your Rights and Choices
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you and request a copy.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal and contractual limits.
- Object to or restrict certain processing, and withdraw consent where processing is based on consent.
- Request portability of information you have provided to us.
- Revoke third-party access, including disconnecting your Google account at any time.
To exercise these rights, contact us at support@teslaonlinesolution.com. We will respond within the timeframes required by applicable law.
10. Data Retention
We retain personal information and Google user data only for as long as necessary to fulfill the purposes described in this Policy, provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.
11. International Data Transfers
We are based in India, and our service providers may process information in other countries. Where information is transferred across borders, we take steps to ensure it is protected in accordance with this Policy and applicable law.
12. Children's Privacy
The Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.
14. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our data practices, contact us at:
- Tesla Online Solution
- Office No. 601, Fortune Emporio, Opposite Thakur Mall, Western Express Hwy, Mira Road East, Mira Bhayandar, Thane, Maharashtra 401107, India
- Phone: +91 7208061137
- Email: support@teslaonlinesolution.com
